Frequently Asked Questions
Everyone in Team Kitchen is busy baking, cake decorating, serving and making sandwiches or washing up and cleaning! Between these tasks we answer the phone and emails so we apologise if there is sometimes a delay in responding.
We hope this answers most of your questions. If you don’t see an answer to your particular question please call us on 01923 805896. Leave a message if we don’t get to the phone in time and we will call you back.
Are you Open?
We open every day from 9.30am 5pm. Sit in our tearoom to enjoy Continental Breakfast, Coffee and Cake, a Light Lunch, or full Afternoon Tea. We also have a takeaway menu.
Where can I Park?
Several of the residential roads around The Kitchen form a Controlled Parking Zone. For help with parking click here. The Kitchen is situated opposite Croxley Metropolitan Line Station. You may like to visit us by tube, or make use of their large car park.
Do you make Celebration Cakes?
The Cake Studio was previously managed by Rachel who created bespoke cakes (Instagram @thestudioatthekitchen). Rachel is currently on leave and whilst the team will still be taking on limited orders, they will be more like the ones listed here:
Classic Cakes, Cupcakes and Traybakes (thekitchencroxley.co.uk)
Please take a look at the link above and fill out the order form below. Once you have submitted your cake order form, this will be sent to the rest of the team who will be able to take a look and respond directly with some options and a quote for you. Please be mindful that the admin side of the business fits around the physical task of creating cakes and if you do not receive a reply immediately, it is because we are busy at work and we will respond as soon as we can.
Do you make Vegan/Dairy/Gluten Free cakes?
We do, but we are not a quarantined kitchen. We are a small business and the same machines are used for all our cakes. Although we take care to clean down between bakes, and try to avoid cross contamination as much as possible, if you have a severe allergy we would sadly advise you not to purchase cakes from The Kitchen.
Do you make sugar free cakes?
Sorry but we do not. Sugar provides more than sweetness. It also adds volume and ensures your cake is deliciously light. Our trials have been disappointing and we are not comfortable with the side effects attributed to some artificial sweeteners.
What do you have on your counter?
We aim to have Victoria Sandwich, Lemon Drizzle, a Chocolate Cake, Red Velvet and a Vegan option available every day. Along with Brownies, Cupcakes and Cookies. Lemon Drizzle, Hummingbird Cake and Salted Caramel Brownies are baked using gluten free flour.
Our cakes sell quickly, so we replenish stock daily. We enjoy experimenting with new ideas and recipes, keep an eye on our social media pages to see what we are baking!
In line with Natasha’s Law we endeavour to ensure all PPDS items carry a full list of the ingredients used. For all other cakes and menu items, or if in any doubt please ask a member of staff for information with regard to Allergens and dietary requirements. If you have a severe allergy we would sadly advise you not to purchase from us due to the inevitable risk of cross contamination in our small kitchen.
What can I pre-order?
You are more than welcome to pre-order Lunch, Afternoon Tea or a Classic Cake. Perhaps order a box of Cupcakes or Brownies, or reserve a box of Cake Slices. All orders are subject to availability and we may occasionally need to make some substitutions.
What are your opening hours?
We are open every day from 9.30am – 5.00pm. We are occasionally closed for private events or staff training so please call us on 01923 805896 if you are travelling some distance.