Terms and Conditions
We’re not big fans of small print but experience has shown us that it’s helpful for us all if we know what’s agreed and expected of us before we get on to having fun! Please take a moment to read the Terms and Conditions relating to the booking you are making, and do ask if you have any questions.
The price includes three varieties of sandwich, scones with jam and clotted cream, and a selection of cakes. Unlimited refills of tea are included, we also offer pots of coffee. Speciality teas and coffees, hot chocolate and soft drinks are available for purchase along with a rage of alcoholic drinks from our licensed bar. Prosecco Afternoon Tea includes one single serve 200ml bottle of prosecco per person.
Vegetarian diets can be catered for at no additional cost. Please advise at time of booking.
We can bake with gluten free flour and use gluten free bread but gluten is present in The Kitchen. The additional cost of the gluten free ingredients incurs an additional charge of £2.50 per booking and we require 48 hours notice.
Please note a vegan option is available to special order including dairy and egg-free scones and cakes, and sandwiches made without butter, cheese or animal products. This incurs an additional charge of £5.00 per booking and requires 48 hours notice.
If requesting a nut free tea we will avoid any cakes which contain nuts but please be aware that nuts are always present in The Kitchen
For parties of six and more booking is essential. Groups of six or more may be required to pay a 50% deposit. For groups of 10 or more we request full payment 48 hours in advance. If for any reason this is not possible we will agree the balance owing and this will be due even if numbers drop on the day. We are a small business, food is prepared to order and staffing is organised to offer you the best possible service, Thank you for understanding that we cannot accept last minute cancellations and we are unable to offer a refund for anyone who does not attend on the day. However we will happily box the food for you to take away, along with any other remaining items which are all yours to enjoy later.
The Kitchen sells a selection of Gift Vouchers for Afternoon Tea, Classes, and Coffee and Cake. Vouchers are valid for six months from the date of issue.
Vouchers are valid when completed by a member of staff. When purchasing Afternoon Tea vouchers please advise of any supplementary charges (dietary requirements) or these will be payable by the recipient.
Vouchers must be used before the expiry date, or bookings made before this date. Vouchers may not be used in conjunction with some special offers or deals. Vouchers may not be used for products, classes or events run by other companies, events or persons using The Kitchen.
The beautiful hand made vouchers are created for us by Rachel Anderson Cards and cost just £2.00.
The Kitchen bakes many beautiful bespoke cakes. The cost reflects that of the ingredients and materials used, such as the coloured cake drums and food-safe transportation processes. You can order online or call us on 01923 805896 to discuss or arrange a consultation. We use the best quality ingredients and our staff are trained and experienced. Bespoke cakes take time to produce and we therefore ask you please not to request a discount. You can read more here.
We ask for a deposit of approximately 20% to secure your booking, with the balance payable on collection. Payment for wedding cakes should be made two weeks in advance of the big day please!
The Kitchen is licensed from 11am – 9pm with two late licenses (until 10.30pm) per week at our discretion. Please understand we cannot sell alcohol before 11am even to take away.
Please also accept that if you are fortunate enough to look under 25 we may ask you for ID to prove you are over 18 years old. It is an offence to buy or to try and purchase alcohol for anyone under 18 unless they are 16 years old and eating a meal when they may drink (but not buy) a beer, wine or cider.